Get your questions answered.
Frequently Asked Questions
1. Is Legal Buddy App free to use?
Yes. Legal Buddy App is free to download and use. You can access basic features, connect with a verified attorney, or speak with a Legal Buddy team member at no charge. However, if you choose to retain an attorney for further legal services, those arrangements and any related fees are strictly between you and the attorney.
2. What types of legal issues does the app address?
The app is designed to help users facing common legal issues such as traffic tickets, alcohol-related charges (e.g., DWI/DUI), drug possession, car accidents, and other legal matters. Legal Buddy App has over 60+ legal issues to choose from on the App. Legal Buddy App does not provide legal advice but connects users to attorneys who can assist based on their individual situation.
3. When is Legal Buddy App available?
Legal Buddy App is available 24/7. Users can access live support at any time, especially in regions where a designated attorney is not yet available. In areas where attorneys have secured and advertised in specific legal specialties, connections may be routed directly to them. Please note that response times may vary based on time of day, geographic location, and attorney availability.
4. How fast will I be connected to someone?
Our goal is to connect you as quickly as possible, often within minutes. However, connection times depend on your location, the nature of your issue, and attorney availability in your area. We do not guarantee immediate attorney contact in every instance.
5. Can I choose which attorney I work with?
Yes. All engagement with attorneys is at your discretion, and Legal Buddy App does not make attorney recommendations.
6. Is my information confidential?
Yes. Legal Buddy App prioritizes your privacy. Information you share with attorneys through the app is protected by attorney-client privilege once a formal attorney-client relationship is established. Until then, your information is handled with industry-standard confidentiality and security measures.
7. Are the attorneys verified?
Yes. All attorneys on the platform are licensed and verified in their respective states. Legal Buddy App performs due diligence to ensure attorneys are in good standing with their state bar association before they can participate.
8. Is Legal Buddy App a law firm or referral service?
No. Legal Buddy App is not a law firm and does not provide legal advice or legal services. We are not a lawyer referral service under state bar definitions. We provide a platform to connect users with licensed attorneys who operate independently.
9. Am I required to hire an attorney I connect with?
No. You are under no obligation to retain or pay any attorney you connect with through the app. Any attorney-client relationship, including services and fees, is strictly between you and the attorney and not affiliated with Legal Buddy App.
10. Can Legal Buddy App help in an emergency or serious situation?
The app is designed to help users quickly connect with legal professionals in stressful or urgent situations. However, Legal Buddy App is not a substitute for emergency services. If you are in danger or need immediate assistance, always call 911 or contact local authorities.
